Chief Operating Officer (COO)

Description

TIC+ is a mental health charity offering free mental health support to around 4,000 children and young people each year aged 9-25 across Gloucestershire. We have aspirations to have an even greater reach and realise our vision of giving ‘every young person someone to talk to’ and to that end, have embarked on an ambitious five-year plan.

To help us achieve our goals, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our Senior Executive Team at TIC+. The COO will play a pivotal role in overseeing the organisation's day-to-day operations which includes the leadership of several corporate services, ensuring efficiency, scalability, and alignment with the charity's mission and strategic goals.

The COO has wide-ranging responsibilities for the performance and development of all operational projects and programmes of work, internal services and operations.

They are responsible for all aspects of operational management, ensuring high quality delivery of programmes in line with contract and funder requirements.

This is primarily an internally-focused role – with core competencies including:

• Promoting and exemplifying the TIC+ values at all times, most especially in your role as a leader

Ensuring the charity vales are upheld across the organisation

• Ensuring the organisation is delivering against its mission, vision, aims, objectives and strategic priorities.
• Delivering existing work to agreed quality standards (regulatory, best practice, internal) targets, and timescale

Excellent programme management skills and experience

Contract management skills.

Excellent understanding of monitoring, evaluation, and reporting

• Skilled at line management of senior staff to promote collaboration and high performance.

Oversight of the operationalising of new work/contracts

Oversight of relevant policy, policy delivery and operational procedure management

Closing date for applications: 5 pm Thursday 23^rd May 2024

Interview: Week commencing 3rd June

To apply: Download forms and job pack from https://www.ticplus.org.uk/work-for-us/ or contact TIC+ by email for a full job description and application form: recruitment@ticplus.org.uk